OUTLOOK 2003 ADVANCED OUTLINE   Unit 1: Customizing Outlook Topic A: The Outlook environment Topic B: Groups and shortcuts   Unit 2: Messages Topic A: Searching and filtering messages Topic B: Customizing messages   Unit 3: The Inbox Topic A: Organizing the Inbox folder Topic B: Setting rules Topic C: Managing your mailbox Topic D: Alternate e-mail methods   Unit 4: Folders Topic A: The Notes folder Topic B: The Journal folder Topic C: The Calendar folder Topic D: The Contacts folder Topic E: Business Contact Manager   Unit 5: Templates and forms Topic A: Working with templates Topic B: Forms   Unit 6: Integration Topic A: Outlook components Topic B: Importing and exporting data   Unit 7: Public, shared, and offline folders Topic A: Public folders Topic B: Sharing your Outlook folders Topic C: Offline folders   Unit 8: Newsgroups and e-mail security Topic A: Newsgroups Topic B: Security   Appendix A: Microsoft Office Specialist exam objectives map Topic A: Comprehensive exam objectives