• Topic A: The program window
• Topic B: Outlook Today
• Topic C: Getting help

Unit 2: E-mail

• Topic A: E-mail accounts
• Topic B: E-mail messages
• Topic C: Handling messages

Unit 3: E-mail management

• Topic A: Managing e-mail
• Topic B: Printing messages
• Topic C: Address books

• Topic A: Managing contacts
• Topic B: Categories

• Topic A: Working with tasks
• Topic B: Managing tasks

• Topic A: Creating and sending appointments
• Topic B: Categorizing appointments
• Topic C: Modifying appointments
• Topic D: Working with events

• Topic A: Working with meeting requests
• Topic B: Responding to meeting requests
• Topic C: Handling meeting responses
• Topic D: Microsoft NetMeeting

• Topic A: Personal folders
• Topic B: Organizing folders