| WORK-LIFE SKILLS SCHEDULE - Sandton |
| Code | Description | Location | Duration | July | Aug | Sept | Oct | Nov | Dec |
HDI - HELP DESK INSTITUTE & CALL CENTRE TRAINING & CERTIFICATION |
| CCT-006 |
Call Centre Success |
Sandton |
1 |
Dates available upon request |
| HDI-SDF |
Service Desk Foundation |
Sandton |
2 |
Dates available upon request |
| HDI-HDA |
Service Desk Analyst |
Sandton |
3 |
Dates available upon request |
| HDI-SDM |
Service Desk Manager |
Sandton |
5 |
Dates available upon request |
PRESENTATION SKILLS |
| COT-SE1 |
Effective Presentations |
Sandton |
2 |
|
17+18 |
|
|
11+12 |
|
| EX-EIT |
Train the Trainer (Microsoft Approved) |
Sandton |
3 |
|
|
|
6+7+8 |
|
|
| PROJECT, EVENT & TIME MANAGEMENT |
| EX-EMP1 |
Event Management & Planning |
Sandton |
2 |
Dates available upon request |
| COT-SE5 |
Project Management Essentials |
Sandton |
2 |
|
24+25 |
|
|
15+16 |
|
| NSL-S0048 |
Time Management |
Sandton |
1 |
21 |
|
17 |
|
|
7 |
SALES |
| COT-SP4 |
Professional Selling over the Phone |
Sandton |
1 |
Dates available upon request |
| COT-SS1 |
Sales Management |
Sandton |
1 |
Dates available upon request |
| COT-SS2 |
Sales Skills Basics |
Sandton |
1 |
|
|
8 |
|
|
14 |
| COT-SS3 |
Sales Skills Advanced |
Sandton |
1 |
|
|
9 |
|
|
15 |
SUPERVISORY, MANAGEMENT & LEADERSHIP |
| COT-SM1 |
Managerial Leadership |
Sandton |
1 |
|
|
|
13 |
|
|
| WTT-LSS |
The Leadership Secrets of Santa |
Sandton |
1 |
Dates available upon request |
| ET-8756 |
The Supervisory Workshop |
Sandton |
2 |
|
|
|
19+20 |
|
6+7 |
THE KEY TO SUCCESS |
| COT-SB5 |
Business Etiquette |
Sandton |
1 |
Dates available upon request |
| CCT-109 |
Emotional Intelligence Works |
Sandton |
1 |
|
4 |
|
26 |
30 |
|
| WTT-SRSR |
Start Right Stay Right |
Sandton |
1 |
Dates available upon request |
| CTT-095 |
Stress Management |
Sandton |
1 |
Dates available upon request |
| NSL-S0012 |
Team Building skills |
Sandton |
1 |
Dates available upon request |